Who is responsible for the information
For enquiries sent through this website, Lancing Ltd is responsible for handling the submitted contact and project information. The contact address is Unit 5A Jefferson Way, Thame, Oxfordshire, OX9 3SZ. Questions can be sent to sales@lancinguk.com.
Information collected
The enquiry form can collect your name, company, email address, telephone number and the machinery-project information you choose to provide. The hosting service may also record standard server logs such as IP address, browser, requested page, timestamp and error data.
Do not submit passwords, payment-card information, confidential formulas or personal data that is not necessary for the machinery enquiry.
How information is used
Information is used to respond to enquiries, assess filling-machine requirements, prepare proposals, manage a potential or existing business relationship, protect the website and meet legal obligations. It is not sold as a consumer marketing list.
The usual basis is taking steps at your request before a business contract, performing a contract, legitimate business interests in responding and maintaining records, or legal obligations where applicable.
Sharing and international access
Information may be processed by website hosting, email, IT and professional-service providers where necessary. Machinery project details may be shared with relevant equipment or engineering partners when needed to assess or deliver the requested scope.
Because projects and service providers can involve locations outside the United Kingdom, information may be accessed internationally subject to appropriate business and legal safeguards.
Retention and security
Information is retained only for as long as reasonably needed for the enquiry, quotation, project, support history, legal obligations and dispute management. Reasonable administrative and technical measures are used, but no internet transmission or email system can be guaranteed completely secure.
Related Lancing websites and external links
Some machinery images, videos and links are provided through related Lancing websites. When your browser requests an external resource, that website can receive normal connection information. Each external website has its own privacy and cookie information.
Your rights
Depending on the applicable law, you may have rights to request access, correction, deletion, restriction, objection or portability and to complain to the relevant data-protection authority. Contact the email address above so the request can be identified and handled.